Shipping policy

Shipping Policy

Thank you for shopping with us.

Order Processing

All products are made to order. Once you place an order, production begins specifically for your item.

Orders are typically processed within 1–5 business days before shipping. During periods of high demand, processing times may be longer.

Shipping Times

Estimated delivery times:

Sweden: 3–10 business days
European Union: 5–15 business days
International: 7–20 business days

Please note that these delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and shipping method selected.

Any applicable customs duties, import taxes, or local fees for international shipments are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.

If your package appears to be lost, please contact us at contact@shirstudio.com and we will assist you in locating your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged item and packaging. We will review the claim and provide an appropriate solution.