Shipping Policy

Order Processing

Orders are typically processed within 1–2 business days before shipping. During periods of high demand, production may take slightly longer.

You will receive a shipping confirmation email with tracking information as soon as your order has been dispatched.

Shipping Costs

We offer free shipping when your order reaches the following amount:

• Sweden: 698 SEK

• Eurozone: €69

• United Kingdom: £49

• USA: $69

For orders below the applicable free-shipping threshold, the shipping cost is calculated automatically and displayed at checkout before payment.

Free-shipping eligibility is based on your order subtotal after discounts. The applicable threshold depends on the currency and market selected at checkout.

Estimated Delivery Times

Estimated delivery times after dispatch:

• Worldwide: approximately 3–5 business days
  

Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather conditions, or other circumstances beyond our control.

Business days do not include weekends or public holidays.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Split Shipments

Some products may be produced and shipped separately. If your order arrives in more than one package, you will receive tracking information for each shipment. You will not be charged any additional shipping fees for split shipments.

Customs, Duties and Taxes

Orders shipped outside the European Union may be subject to customs duties, import taxes, or handling fees determined by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping cost and are the responsibility of the customer.

SHIRSTUDIO has no control over customs charges or processing times.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is correct and complete before placing your order.

If you notice an error, contact us as soon as possible. Once an order has entered production or been shipped, we may not be able to change the delivery address.

Additional shipping charges caused by an incorrect or incomplete address may be the responsibility of the customer.

Delayed, Lost or Damaged Packages

If your package has not arrived within the estimated delivery period, please check the tracking information and contact the shipping carrier first.

If you still need assistance, contact us with your order number and we will help investigate the shipment.

If your order arrives damaged, please contact us promptly and include clear photographs of both the product and packaging.

Contact Us

If you have any questions about shipping or your order, please contact us through our contact page or by email. Please include your order number so we can assist you as quickly as possible.